We do not offer refunds but can assist with an exchange if the below has been adhered to.
Exchanges are only possible with a receipt
Exchanges may only be done within 14 days of purchase
Jewellery being returned for an exchange, must be unworn and not damaged
Earrings will only be exchanged if unworn, and still in packaging
Customers are liable for postage when returning the item
All returns must be sent to our studio before an exchange can take place.
Unit 25 Woodlands House
17 Woodlands road
Please email firstname.lastname@example.org for any jewellery exchange queries