Exchange Policy


Jewellery

Refunds
We do not offer refunds but can assist with an exchange if the below has been adhered to.
Exchanges
Exchanges are only possible with a receipt
Exchanges may only be done within 14 days of purchase
Jewellery being returned for an exchange, must be unworn and not damaged
Earrings will only be exchanged if unworn, and still in packaging
Customers are liable for postage when returning the item

Clothing

Refunds
We do not offer refunds but can assist with an exchange if the below has been adhered to.
Exchanges
Exchanges are only possible with a receipt
Exchanges may only be done within 14 days of purchase
Clothing being returned for an exchange, must be unworn and not damaged
Customers are liable for postage when returning the item

 

Important
All returns must be sent to our studio before an exchange can take place.

PICHULIK
Unit 25 Woodlands House
17 Woodlands road
Woodstock
7925

 

Email
Please email info@pichulik.com for any jewellery exchange queries
Please email nadya@pichulik.com for any clothing exchange queries